Connect with us


Mandela Through Their Eyes



Documenting Madiba

Sahm Venter, Author

Sahm Venter. Photography by Karen Mwendera

“He saw people; he wasn’t one of those leaders who would see only famous people.”

South African author, Sahm Venter, spent most of her 25 years as a journalist covering the anti-apartheid struggle, before joining the Nelson Mandela Foundation as a senior researcher.

In June, with her colleague at the foundation, Vimla Naidoo, she released a book, I Remember Nelson Mandela, a collection of stories on the people who worked closely with Mandela.

“Everybody just loved him, and because he was such a decent person and because he saw people; he wasn’t one of those leaders who would see only famous people,” says Venter.

Mandela’s ability to pay attention to every single person in his presence was something Venter admired.

It was Christmas 1995, a year after South Africa gained independence with Mandela as head of state. Venter, along with five other journalists, spent Christmas day with him at the Transkei (in the southeastern region of South Africa).

“We had to meet him at like five in the morning and there were police guarding his house. He went and shook hands with every one of them and said ‘Merry Christmas’,” Venter recollects.

“When we walked through the villages for five hours, every single person and child who came out, he stopped, greeted and shook their hands. He asked for their name, asked how they are, what they are going to be when they are grow up, what class they are in at school.”

At the time, Venter quietly observed and remembers being blown away by Mandela’s humility.

A year later, at the launch of South Africa’s Constitution in Cape Town, Venter was among the few journalists who reported on the historical milestone.

“I was sitting next to this woman and I introduced myself from the SABC and she asked ‘are you Sahm Venter?’ and I said, ‘yes, why?’ And she said ‘well, the other day, Madiba called me up in front of these world leaders and introduced me to the whole crowd as you’. So he thought it was me because I had spent all this time with him,” Venter says, with a laugh.

“But that’s the kind of man he was, he valued everybody and everyone who worked with him felt that. And on top of it, he had a fantastic sense of humour,” she says.

Protecting Madiba

Conroy Herandien, Former bodyguard

Conroy Herandien. Photograph by Karen Mwendera.

“Happy birthday Tata, come back please, urgently.”

Conroy Herandien was only 21 years old when he was tasked with protecting South Africa’s first black president, Nelson Mandela. The former policeman was recruited into the presidential unit as a bodyguard after Mandela became president in 1994.

Herandien says he got to travel 22 countries with Mandela and his staff during his presidential years.

But apart from meeting with delegates and other presidents, he got to witness some of Mandela’s most intimate moments on board the aircraft.

“When everything quietens down and you board the plane, that’s when the intimate part starts. You help him take off his shoes, make him comfortable, take out his hearing aids, switch them off, that’s where the personal came in,” Herandien says.

“He had this thing about newspapers. If you give him the newspapers in the morning, please don’t touch them! Don’t open page two or anything because when he saw that the newspaper was opened, he wouldn’t want to read it anymore. He was a disciplined man and like many elders, had his own mannerisms and was also very stubborn at times especially when it came to the security part of things,” shares Herandien, with a laugh.

At times, Mandela would make his own bed even though there was staff to do it. This was the discipline instilled in him from 27 hard years in prison.

Herandien says he learned this discipline from Madiba, and attests to applying it in his everyday life. “He helped us grow where we didn’t stand back for anybody and everyday was a learning curve,” he says.

Herandien can’t help but wish Mandela was still around. As South Africa celebrates what would have been Mandela’s 100th birthday on July 18, Herandien recalls one particular experience celebrating Mandela’s birthday on one of their trips.

Shortly after midnight, the president’s plane landed at the Air Force Base Waterkloof in Pretoria, South Africa’s capital. Herandien and a colleague were one of the first to wish Mandela a happy birthday.

“No, no, thank you very much, very good, very good!” Herandien imitates Madiba’s response in his recognizable voice.

“That was him. He made everybody feel special,” Herandien says.

If he had the opportunity to wish Mandela one more time, he says these would be his words: “Happy birthday Tata, come back please, urgently.”

Impressing Madiba

Tladi Ditshego, Former international affairs coordinator

Tladi Ditshego. Photograph by Karen Mwendera.

“He gave me that ability to recognize people and feel good around people and to know them deeper.”

During apartheid, African National Congress (ANC) member Tladi Ditshego left South Africa to live in the United States (US) on exile. He studied at Georgetown University in Washington DC in 1990. At this stage, he was the treasurer of the ANC Youth League chapter based there. After Mandela left prison, one of his missions was to visit some of the ANC members living in exile. As a result, Mandela happened to visit Ditshego’s university too.

“When I met him at that time he was obviously such a revered leader, I was shivering,” says Ditshego.

Ditshego worked closely with him during his stay in the US.

“I advised him on certain things and participated in discussions before his interviews, I added value to some of his speeches and everything else and he says ‘come and work with me in Johannesburg’,” recalls Ditshego.

He consulted with his wife, processed his exile indemnity forms and did what anyone would have done if asked personally to work for Mandela.

1992 marked the beginning of his journey working with Mandela as his international affairs coordinator and they traveled to many countries together. One of his first assignments was to Senegal for a summit.

“That was my first international assignment with him and I didn’t know his modus operandi,” says Ditshego.

After meeting, greeting and networking alongside Mandela, Ditshego was called to meet with the president once the event ended.

“He said, ‘Tladi come over here’, and he sat down and said to me, ‘who was the lady we met dressed like this?’ And I said ‘I don’t know’,” Ditchego says.

“So he looked at me and said ‘ok, after that lady, there was another gentlemen’… And he would describe the way he was dressed. And I said, ‘but I don’t know the guy’, and he went on for the third and ‘I said I don’t know’ again.”

Ditshego was disappointed at not being able to identify any of the people Mandela asked him about. “He might have felt that I was very stupid, you know, and I couldn’t sleep that night,” he says.

The next day Mandela asked him the same type of questions after they met more people at an event. This time, Ditshego went prepared. He carried a notebook and wrote down every detail about each person Mandela interacted with.

Ditshego narrates the conversation he had with Mandela afterwards.

“Tladi, how was the day?”

‘Tata, I think it went on very well.’

“Remember we met a lady dressed like this…”

“Oh, ‘that’s Penelope from…’ ”

Ditshego had everything written down and had an answer for every person Mandela asked him about.

When they returned to South Africa, Mandela even told Ditshego’s boss, at the time Thabo Mbeki.

“Ey, Tladi is so smart, he knows everybody in the world and at that conference, he knew everybody,” Mandela said to Mbeki.

From then on, Ditshego’s confidence was restored. Not only did he learn to pay attention to detail whilst working with Mandela, but it is what he now applies in his day-to-day life.

“He gave me that ability to recognize people and feel good around people and to know them deeper, rather than to just say ‘hi, how are you?’” says Ditshego, who is now an entrepreneur and CEO at J&J Group in Johannesburg.

Idolizing Madiba

Vimla Naidoo, Former staff

Vimla Naidoo. Photograph by Karen Mwendera.

“I hope wherever Madiba is, he just feels the love, not just from his staff or family, but just South Africa and the world.”

It was in September 1995 that Vimla Naidoo first started working for the presidency. She was in the protocol team and her first task was to put together a reception that Mandela was hosting for Pope John Paul II. Minsters, the cabinet and several distinguished guests were invited to the prestigious reception.

It being Naidoo’s second day on the job, she was excited and nervous working behind the scenes. The event went smoothly and it was just about to end.

Little did she know she was about to meet two of the most respected men in the world.

“Our director at the protocol, said ‘come’ and I was like ‘where are we going?’ And he said ‘we are going to join this line of people greeting Madiba and the Pope’,” recollects Naidoo.

“I was so shocked but I was elated. I mean it was my second day on the job. I thought I was going to go through a couple of months before I ever got to see Madiba!

“I walked right past the Pope with my hand stretched out to greet Madiba, and he looked at me and he laughed and said, ‘aren’t you going to greet the Pope’? And I thought ‘oh my gosh, I’m going to be fired on my second day at work’. So I did a double take, went back, shook the Pope’s hand, I think, and he said something like ‘bless you, child’.”

A shy Naidoo walked back to Mandela, who then asked her, “Aren’t you supposed to be in school?’, trying the gauge his new staff member’s age.

“So he just kind of made me feel more comfortable and at ease. And I thought I royally screwed up. And so that always sticks with me,” says Naidoo, never able to forget that first encounter with him. After staying on in the presidency for a few years, it was normal meeting the iconic president most days.

“I think just to let him know how much we love him and how he will always be a part of our hearts…” Naidoo says, getting emotional. We pause the interview for a bit.

“It’s such an emotional experience and thinking about Madiba and talking about him I mean, especially during this time of the year…And thinking about other birthdays that we’ve shared, you know, and we’ve all been running around like worker bees trying to make sure that he has a great time,” she continues.

“I hope wherever Madiba is, he just feels the love, not just from his staff or family, but just South Africa and the world.”

Healing Madiba

Jay Naidoo, Former minister of reconstruction and development

Jay Naidoo. Photograph by Karen Mwendera.

“His remarkable magic of connecting with children was in fact one of the greatest triumphs that he could teach us.”

At an event commemorating Nelson Mandela, Jay Naidoo, a political and social activist and founding general secretary of the Congress of South African Trade Unions (COSATU), shares one of the funniest moments involving Mandela and Naidoo’s then two-year-old son Kami.

In 1994, when South Africa had just gained independence, Naidoo was appointed minister of reconstruction and development in Mandela’s cabinet.

Mandela was addressing the people during the launch of a campaign on how the leadership and communities could work together.

Naidoo attended the launch with his wife Lucie Page and Kami.

“Madiba is making the main speech. He is opening, and Kami decided that when Madiba is making his speech, he is going to go there and stand in front of everybody and tug Madiba’s trousers’,” Naidoo narrates.

Lucie and Naidoo looked at each other wondering which parent would pick up Kami tugging the president’s pants, whilst he was speaking.

“So I said ‘ok I will volunteer’. The first time I go and I take him and I put him on my lap. But no, he is not content with that,” Naidoo says.

Oblivious to the important speech Mandela was delivering, the little boy returned to him. This time, Lucie fetched Kami.

But her efforts were unsuccessful.

Kami went after Mandela a third time.

But this time, Mandela responded.

“He takes him in and puts him on the podium and continues the speech. Kami didn’t say a word.” Naidoo laughs.

“So Madiba, bless his soul, he loved children. There was a child inside of him that he missed for those 27 years. That is his greatest loss; the laughter of children, the touch of children, the love and innocence and the love of children. So his remarkable magic of connecting with children was in fact one of the greatest triumphs that he could teach us. He was a great teacher,” says Naidoo, fondly remembering Madiba.

Naidoo wished that Mandela’s love for children would transcend through society. However, the post-apartheid transition wasn’t easy especially for the politicians who had the task of rebuilding the country.

“Madiba once had a conversation with me when he talked about the reconstruction and development program of the soul and I said to him, ‘Madiba, I know we need to heal but they aren’t measuring us on healing, they are measuring us on how many houses, jobs and schools we are building’.”

Only now does Naidoo realize that “it was a stupid mistake, because we didn’t do the work of healing, first within ourselves, because we all carry this wound”.

This was something he believes Mandela was trying to teach them all.

Naidoo ends by saying: “If only we could just learn that and live with love and compassion and generosity, the triumph of what Madiba represented over fear and prejudice and racism….”

Continue Reading


Climate Explained: How Much Of Climate Change Is Natural? How Much Is Man-made?




How much climate change is natural? How much is man made?

As someone who has been working on climate change detection and its causes for over 20 years I was both surprised and not surprised that I was asked to write on this topic by The Conversation. For nearly all climate scientists, the case is proven that humans are the overwhelming cause of the long-term changes in the climate that we are observing. And that this case should be closed.

Despite this, climate denialists continue to receive prominence in some media which can lead people into thinking that man-made climate change is still in question. So it’s worth going back over the science to remind ourselves just how much has already been established.

Successive reports by the Intergovernmental Panel on Climate Change – mandated by the United Nations to assess scientific evidence on climate change – have evaluated the causes of climate change. The most recent special report on global warming of 1.5 degrees confirms that the observed changes in global and regional climate over the last 50 or so years are almost entirely due to human influence on the climate system and not due to natural causes.

What is climate change?

First we should perhaps ask what we mean by climate change. The Intergovernmental Panel on Climate Change defines climate change as:

a change in the state of the climate that can be identified by changes in the mean and/or the variability of its properties and that persists for an extended period, typically decades or longer.

The causes of climate change can be any combination of:

  • Internal variability in the climate system, when various components of the climate system – like the atmosphere and ocean – vary on their own to cause fluctuations in climatic conditions, such as temperature or rainfall. These internally-driven changes generally happen over decades or longer; shorter variations such as those related to El Niño fall in the bracket of climate variability, not climate change.
  • Natural external causes such as increases or decreases in volcanic activity or solar radiation. For example, every 11 years or so, the Sun’s magnetic field completely flips and this can cause small fluctuations in global temperature, up to about 0.2 degrees. On longer time scales – tens to hundreds of millions of years – geological processes can drive changes in the climate, due to shifting continents and mountain building.
  • Human influence through greenhouse gases (gases that trap heat in the atmosphere such as carbon dioxide and methane), other particles released into the air (which absorb or reflect sunlight such as soot and aerosols) and land-use change (which affects how much sunlight is absorbed on land surfaces and also how much carbon dioxide and methane is absorbed and released by vegetation and soils).

What changes have been detected?

The Intergovernmental Panel on Climate Change’s recent report showed that, on average, the global surface air temperature has risen by 1°C since the beginning of significant industrialisation (which roughly started in the 1850s). And it is increasing at ever faster rates, currently 0.2°C per decade, because the concentrations of greenhouse gases in the atmosphere have themselves been increasing ever faster.

The oceans are warming as well. In fact, about 90% of the extra heat trapped in the atmosphere by greenhouse gases is being absorbed by the oceans.

A warmer atmosphere and oceans are causing dramatic changes, including steep decreases in Arctic summer sea ice which is profoundly impacting arctic marine ecosystems, increasing sea level rise which is inundating low lying coastal areas such as Pacific island atolls, and an increasing frequency of many climate extremes such as drought and heavy rain, as well as disasters where climate is an important driver, such as wildfire, flooding and landslides.

Multiple lines of evidence, using different methods, show that human influence is the only plausible explanation for the patterns and magnitude of changes that have been detected.

This human influence is largely due to our activities that release greenhouse gases, such as carbon dioxide and methane, as well sunlight absorbing soot. The main sources of these warming gases and particles are fossil fuel burning, cement production, land cover change (especially deforestation) and agriculture.

Weather attribution

Most of us will struggle to pick up slow changes in the climate. We feel climate change largely through how it affects weather from day-to-day, season-to-season and year-to-year.

The weather we experience arises from dynamic processes in the atmosphere, and interactions between the atmosphere, the oceans and the land surface. Human influence on the broader climate system acts on these processes so that the weather today is different in many ways from how it would have been.

One way we can more clearly see climate change is by looking at severe weather events. A branch of climate science, called extreme event or weather attribution, looks at memorable weather events and estimates the extent of human influence on the severity of these events. It uses weather models run with and without measured greenhouse gases to estimate how individual weather events would have been different in a world without climate change.

As of early 2019, nearly 70% of weather events that have been assessed in this way were shown to have had their likelihood and/or magnitude increased by human influence on climate. In a world without global warming, these events would have been less severe. Some 10% of the studies showed a reduction in likelihood, while for the remaining 20% global warming has not had a discernible effect. For example, one study showed that human influence on climate had increased the likelihood of the 2015-2018 drought that afflicted Cape Town in South Africa by a factor of three.

Adapting to a changing climate

Weather extremes underlie many of the hazards that damage society and the natural environment we depend upon. As global warming has progressed, so have the frequency and intensity of these hazards, and the damage they cause.

Minimising the impacts of these hazards, and having mechanisms in place to recover quickly from the impacts, is the aim of climate adaptation, as recently reported by the Global Commission on Adaptation.

As the Commission explains, investing in adaptation makes sense from economic, social and ethical perspectives. And as we know that climate change is caused by humans, society cannot use “lack of evidence” on its cause as an excuse for inaction any more.

Continue Reading

Current Affairs

The Rage And Tears That Tore A Nation



Snapshots of the outrage against foreign nationals and protests against sexual offenders in South Africa in recent weeks, captured by FORBES AFRICA photojournalist Motlabana Monnakgotla.

As the continent’s second-biggest economy, South Africa attracts migrants from the rest of Africa. But mired in its own problems of unemployment and political instability, September saw a serious outbreak of attacks by South Africans on foreign nationals and foreign-owned businesses. And they have been ugly.    

The spark that fueled the raging fire was in Pretoria, the country’s capital, when a taxi driver was shot dead by a foreign national who was selling drugs to a youngster in the central business district (CBD).

The altercation caused a riot and the taxi industry brought the CBD to a standstill, blocking intersections. It did not stop there; a week later, about 60 kilometers from the capital in Malvern, a suburb east of the Johannesburg CBD, a hijacked building caught fire, leaving three dead. As emergency services were putting out the fire, the residents took advantage and looted foreign-owned shops and burned car dealerships overnight on Jules Street.

The lootings extended to the CBD and other parts of Johannesburg.

To capture this embarrassing moment in South African history, I visited Katlehong, a township 35 kilometers east of Johannesburg, where the residents blocked roads leading to Sontonga Mall on a mission to loot the mall and the foreign-owned shops therein overnight.

Shop-owners and workers were shocked to wake up to no business.

Mfundo Maljingolo, a worker at Fish And Chips, was among the distressed.

“This thing started last night, people started looting and broke into the mall and did what they wanted to do. I couldn’t go to work today because there’s nothing to do; now, we are not going to get paid. The shop will be losing close to R10,000 ($677) today. It’s messed up,” said Maljingolo.

But South African businesses were affected too.

Among the shops at the mall is Webbers, a clothing and footwear store. Looters could not enter the shop and it was one of the few that escaped the vandalism.

Dineo Nyembe, the store’s manager, said she was in disbelief when she saw people could not enter the mall.

“We got here this morning and the ceiling was wrecked but there was no sign that the shop was entered, everything was just as we left it. Now, we are packing stock back to the warehouse, because we don’t know if they are coming back tonight,” lamented Nyembe, unsure if they would make their daily target or if they would be trading again.

 Across the now-wrecked mall are small businesses that were not as fortunate as Webbers, and it was not only the shop-owners that were affected. 

Emmanuel Nhlane’s home was robbed even as attackers were looting the shop outside.

“They broke into my house, I was threatened with a petrol bomb and I had to stand outside to give them a chance; they took my fridge, bed, cash and my VHS,” said Nhlane.

Nhlane had rented out his yard to foreign nationals to operate a shop. He does not comprehend why his belongings were taken because he doesn’t own a shop. Now, it means that the unemployed Nhlane will not be getting his monthly rental fee of R3,700 ($250).

Far away, the coastal KwaZulu-Natal province of South Africa, was also affected as trucks burned and a driver was killed because of his nationality. This was part of a logistics and transport industry national strike.

Back in Johannesburg, I visited the car dealerships that were a part of the burning spree on Jules Street.

The streets were still ashy and the air still smoky, two days after the unfortunate turn of events.

Muhamed Haffejee, one of the distraught businessmen there, said: “Currently, we are still not trading.” 

Cape Town, in the Western Cape province of South Africa, which hosted the World Economic Forum (WEF) on Africa from September 4 to 6, was also witness to protests by women and girls from all walks of life outside the Cape Town International Convention Centre, demanding that the leadership take action to end the spate of gender-based violence (GBV) in the country.

There were protests also outside Parliament. What set off the nationwide outcry was the shocking rape and murder of Uyinene Mrwetyana, a 19-year-old film and media student at the University of Cape Town, inside a post office by a 42-year-old employee at the post office.

There was anger against the ghastly crimes and wave of GBV in the country that continues unabated. According to Stats SA, there has been a drastic increase of women-based violence in South Africa; sexual offences are up by 4.6%, from 50,108 in 2018 to 52,420 in 2019.

A week later, on a Friday, Sandton, Africa’s richest square mile and one of the biggest economic hubs, was shut down by hundreds of angry women and members of advocacy groups from across Johannesburg. They congregated by the Johannesburg Stock Exchange (JSE), the cynosure of business, singing and chanting, to demand “a 2% levy on profits of all listed entities to help fund the fight against GBV and femicide”.   

Among the protesters was Cebi Ngqinanbi, holding a placard that read: “I’m not your punching bag.”

“We came here to disrupt Sandton as the heart of Johannesburg’s economic hub. We want to make everyone aware that women and children are being killed every day in South Africa and they [Sandton] continue with business as usual, sitting in their offices with air-conditioners and the stock exchange whilst people on the ground making them rich are dying. That is why we are here, to speak to those that have economic power,” said Ngqinanbi.

She added that if women can be given economic power, they will be able to fend for themselves and won’t fall prey to abusive men, since most women stay in abusive relationships because men are more financially stable.

Amid the chanting and singing of struggle songs, Nobuhle Ajiti addressed the crowd and shared her own haunting experience as a migrant in South Africa and survivor of GBV. She spoke in isiZulu, a South African language.

“I survived a gang rape; I was thrown out of a moving car and stabbed several times. I survived it, but am I going to survive xenophobia that is looming around in South Africa? Will I able to share my xenophobia story like I can share my GBV story?” questioned Ajiti.

She said as migrants, they did not wake up in the morning and decide to come to South Africa, but because of the hardships faced in their home countries, they were forced to come to what they perceived as the city of opportunities. And as a foreign national, she had to deal with both xenophobia and GBV.

“We experience institutionalized xenophobia in hospitals; we are forced to pay huge amounts for consultation. I am raped and I need medical attention and I am told I need to pay R5,000 ($250).

“As a mere migrant, where am I going to get R5,000? I get abused at home and the police officer would ask me where I’m from because of my accent, I sound Zimbabwean. What does my nationality have to do with my husband beating me at home or with the man that just raped me?” she asked.

Women stop traffic while they hold up placards stating their grievences against GBV. Picture: Motlabana Monnakgotla

Addressing the resolute women outside was the JSE CEO Nicky Newton-King who received the memorandum demanding business take their plight seriously, from a civil society group representing over 70 civil society organizations and individuals.

The list of demands include that at all JSE-listed companies contribute to a fund to resource the National Strategy Plan on GBV and femicide, to be launched in November; transport for employees who work night shifts or work after hours; establish workplace mechanisms to provide support to GBV survivors as part of employee wellness, and prevention programs that help make workplaces safe spaces for all women.

Newton-King assured the protestors she would address their demands in seven days. But a lot can happen in seven days. Will there be more crimes in the meantime? How many more will be raped and killed in South Africa by then?

Continue Reading


How LinkedIn Is Looking To Help Close The Ever-Growing Skills Gap




As the job market has evolved, so too have the skills required of seekers. But when 75% of human resources professionals say a skills shortage has made recruiting particularly challenging in recent months, it would appear as though the workforce hasn’t quite kept pace. Now LinkedIn is stepping in to help close the gap.

On Tuesday, the professional social network announced the launch of a “Skills Assessments” tool, through which users can put their knowledge to the test. Those who pass are given the opportunity to display a badge that reads “passed” next to the skill on their profile pages, a validation of sorts that LinkedIn hopes will encourage skills development among its users and help better match potential employees with the right employers.  

READ MORE | Not Just Equality, But Recognition Of Excellence

“We see an evolving labor market and much more sophistication in how recruiters and hiring managers look for skills. … We also see a changing learning market,” says Hari Srinivasan, senior director of product management at LinkedIn Learning. “The combination of those two made us excited about changing our opportunity marketplace to make the hiring side and the learning side work better together.”

So how exactly does it work? Let’s say a user wants to showcase her proficiency in Microsoft Excel. Rather than simply listing “Excel” in the skills section of her profile, she can take a multiple-choice test to demonstrate the extent to which she is an expert.

If she aces the test, not only will a badge verifying her aptitude will appear on her profile, but she will be more likely to surface in searches by recruiters, who can search for candidates by skill in the same way they might do so by college or employer. If she fails, she can take the test again, but she’ll have to wait a few months—plenty of time to develop her skillset.   

The tool has been in beta mode since March, and while just 2 million people have used it—a mere fraction of LinkedIn’s 630 million members—early results seem promising. According to LinkedIn, members who’ve completed skills assessments have been nearly 30% more likely to land jobs than their counterparts who did not take the tests.

READ MORE | Challenging The Gender Divide

“This has been a really good way for members to represent what they know, what they are good at,” says Emrecan Dogan, LinkedIn group product manager.

While new to LinkedIn, the practice of assessing candidates’ skills has been a standard among hiring managers for decades. But when research commissioned by LinkedIn revealed that 69% of employees feel that skills have become more important to recruiters than education, LinkedIn felt as though this was the time to give job seekers the opportunity to prove themselves from the get-go.

As important as the hard skills that members can put to the test through LinkedIn’s new tool may be, Dawn Fay, senior district president at recruiting firm Robert Half, encourages those on both side of the job search not to forget the importance of soft skills. “You wouldn’t want to rule somebody in or out just based on how they did on one particular skill assessment,” she says.

“Have another data point that you can use, question people about how they did on something and see if it’s something that can feed into the puzzle to find out if somebody is going to be a good fit.”

-Samantha Todd; Forbes

Continue Reading